WHAT SWARM DOES
THE AI-NATIVE SHIFT
WHAT AI-NATIVE LOOKS LIKE
TWO EXAMPLES
CUSTOMER-FACING
FIELD SERVICE
65–75% OF JOBS ASSIGNED TO TECHNICIANS BY SOFTWARE
Scaled the field service workforce without scaling the dispatch team.
Source: ServiceTitan / Bonfe
QUOTING · BOOKING · SUPPORT · SCHEDULING · SELLING · DISPATCH · RENEWALS · FOLLOW-UP
CORE BUSINESS
UNDERWRITING
80% LOWER UNDERWRITING COST
Processing time reduced from days to hours.
EXL generative-AI underwriting deployment · Source: AWS
CLAIMS · COMPLIANCE · INSPECTIONS · APPROVALS · CASE MANAGEMENT · DOCUMENT REVIEW · RECONCILIATION · REPORTING
AI ENTERS THROUGH THE ROADMAP
MEET NEW REQUIREMENTS. SELL NEW MODULES. EVOLVE THE PRODUCT.
CUSTOMER REQUIREMENTS
BUILD WHAT AN IMPORTANT CUSTOMER NEEDS.
Customers are already asking for capabilities the product doesn’t have today. AI makes some of those requirements practical to deliver.
NEW MODULE REVENUE
TURN ONE REQUIREMENT INTO SOMETHING YOU CAN SELL.
A feature built for one customer can become a new module for other customers with the same need—creating new revenue across the installed base.
PRODUCT EVOLUTION
BECOME AI-NATIVE ONE CAPABILITY AT A TIME.
Each new AI-native feature moves more work into the software. Over time, the product evolves without requiring a wholesale rebuild.
HOW SWARM WORKS
BUILD THE CAPABILITY. NOT THE OVERHEAD.
AI-native features may be the biggest opportunity to sell more to your existing customers—and increasingly necessary to keep them. Building AI-native capabilities shouldn’t require adding a $1M+ expense line to your P&L.
WORK WITH YOUR TEAM
EMBEDDED, NOT HANDED OFF.
Swarm works alongside your product and engineering teams, from requirement through production. We build within your existing product and architecture — not behind a wall and hand it back when we’re done.
BUILD THE CAPABILITY
SPECIALIZED AI ENGINEERING, WITHOUT BUILDING THE TEAM YOURSELF.
We bring the AI engineering needed to design, build and put the capability into production inside the software you already have.
STAY WITH WHAT WE BUILD
WE REMAIN RESPONSIBLE AFTER IT SHIPS.
Swarm stays with the capability in production as your product, customers and the underlying AI evolve.
Talk to us about your product.
You don’t need to know what to build yet. That’s where we start.
Swarm